Payment Policy
This Payment Policy outlines the terms and conditions governing payment transactions made through Denicoco.com, operated by Goldenpark LLC. By completing a purchase on our website, you agree to this Payment Policy.
Accepted Payment Methods
At Denicoco, we strive to make your shopping experience seamless and secure. We accept the following payment methods through Shopify Payments :
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover, Diners Club.
- Digital Wallets: Apple Pay, Google Pay, and Shop Pay.
Payment Security
- Your payment information is processed securely through Shopify Payments, which complies with the Payment Card Industry Data Security Standard (PCI DSS) to ensure your data is protected.
- Denicoco does not store or access your full payment details. All sensitive information is encrypted during processing.
Currency
All transactions are processed in euros. If your bank account or card is in a different currency, your provider may apply exchange rates or additional fees. Please check with your bank for details.
Payment Authorization
- Payments will be charged at the time of order placement.
- By providing payment details, you confirm that you are authorized to use the payment method provided.
- Orders are subject to verification and approval before fulfillment.
Payment Issues
If a payment fails:
- Ensure that your card details are correct and up to date.
- Contact your bank to verify if there are any restrictions on your card.
- Try an alternative payment method available at checkout.
If the issue persists, please contact our customer support team at contact@denicoco.com.
Refunds
Refunds will be processed back to the original payment method used for the transaction.
- Processing times may vary depending on your bank or payment provider. Please allow 5-10 business days for refunds to appear in your account.
For our full Refund Policy.
Fraud Prevention
To protect against unauthorized transactions, all orders are subject to review. Denicoco reserves the right to cancel or hold any order flagged for potential fraud.
Contact Information
If you have any questions or concerns about this Payment Policy, feel free to reach out to us:
Denicoco (Goldenpark LLC)
Email: contact@denicoco.com
Address: 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, USA
Thank you for choosing Denicoco!
Goldenpark LLC reserves the right to update or amend this Payment Policy at any time. Changes will be posted on this page.